Contact TWClipper
Have a question, found a bug, or need to send a copyright takedown request? Reach the team directly using the details below.
Email support
The fastest way to reach us is email: our contact email (shown after page load). We read every message and typically respond within a few business days.
What to include
To help us resolve your request quickly, please include the following where relevant: the exact post link you tried to download, the error message or behavior you saw, and your browser and device type. For copyright or takedown requests, include the URL of the content and a description of your rights in the material.
Before you email us
Many issues are already covered in our guides. If a download is not working, check Twitter Video Not Downloading? 9 Fixes That Actually Work first. If the tool itself seems blocked, see Twitter Video Downloader Blocked? Here Is What to Do. For general questions about how the tool works, our What Is TWClipper guide is a good starting point.
Other pages
Learn more about the project on our About page, or review our Privacy Policy and Terms of Service.
- Use the email link above for support, bugs, or takedown requests.
- Include the post link and error details for faster resolution.
- Check our troubleshooting guides before emailing for common issues.
Frequently asked questions
How fast do you respond to support emails?
We aim to respond within a few business days.
Can I request a takedown of specific content?
Yes. Email us the content URL and a description of your rights, and we will review the request.
Do you offer phone or live chat support?
Not currently. Email is the only support channel at this time.
Is there a fee for support?
No, support is free for all users.
